Wildish App Privacy Policy

Last updated: Sunday 30th June 2024


About Us

Name Jiffy Apps Limited t/a "Wildish"
Company
Number
12347311
Registered in England & Wales
Email [email protected]
Website wildish.app

Contents


Data We Collect About You

Full Name

We collect your full name to fulfil our tax and accounting requirements.

Email Address

We use your email address as a unique identifier that allows you to log in to the app.

We also use your email address for the purpose of providing essential service notifications, which may include, but are not limited to:

  • Registration confirmation
  • Password resets
  • Subscription reminders

Additional Marketing Use

You may also opt-in to receiving marketing communications from us. In this case, we will use your email address to send you these emails. You can opt-out at any time.

IP Address

Your IP address is stored in our log files as part of the normal operation of our web servers. We also use it to prevent abuse of our service.

Your Location

You may opt-in to sharing your current location with us, which will be used to calculate the distance of a campsite from you, and allow you to filter and sort campsites by their distance from you.

We do not keep a permanent record of your location. Your coordinates are held by our server momentarily (typically for less than one second) in order to provide our service.

You can turn off location sharing at any time through your phone's preferences.

Display Name

If you choose to write a review or participate in our community, you will be asked to create a public display name.

User-created Content

If you choose to write a review or post messages in our community, the content you create may contain personal data.


Public Display of Your Data

The following data will be shared publicly to other users of our platform:

Display Name

Your display name will be displayed alongside any content you create.

User-created Content

Content you create such as community posts, reviews, and photos of campsites.


Sharing of Your Data with Campsites

We share your full name and email address with the campsite when you perform one of the following actions:

  • Send an enquiry
  • Send a booking request
  • Make a booking

In addition, any personal information you enter in to a free text field (e.g. "message") will also be shared with the campsite.

The campsite owner will handle your personal information in accordance with their own privacy policy.


Sharing of Your Data with Our Partners

We share your data with the following partners for data processing on our behalf:

SendGrid, Inc

SendGrid is a service we use for sending emails. We may share your name and email address with them so we can send you essential service noitifcation emails.

We may also share your name and email address with them for sending marketing emails if you opted-in to these.

Maingun Technologies, Inc

MailGun is a service we use for sending emails. We may share your name and email address with them so we can send you essential service noitifcation emails.

The Rocket Science Group LLC ("MailChimp")

MailChimp is a service we use for sending emails. We will share your name and email address with them for sending marketing emails if you opted-in to these.

OVH Limited

All of your data may be stored on a UK-based web server hosted by OVH.

Krystal Hosting Limited

All of your data may be stored on a UK-based web server hosted by Krystal.


Analytics

We use analytics in this app to understand how our users interact with it. The data we collect is not connected to you, and does not contain any personally identifiable information.


Cookies

This app does not use cookies.


Your Rights

Under data protection laws, you have the following rights:

Right of Access

You have the right to ask us for copies of your personal information.

Right to Rectification

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Right to Erasure

You have the right to ask us to erase your personal information in certain circumstances.

Right to Restriction of Processing

You have the right to object to the processing of your personal information in certain circumstances.

Right to Object to Data Processing

You have the right to object to the processing of your personal information in certain circumstances.

Right to Data Portability

You have the right to ask that we transfer the personal information you have us to another organisation, or to you, in certain circumstances.


You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.


Please contact us using the email address at the top of this policy if you wish to make a request.


How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at the email address at the top of this policy.

You can also complain to the ICO if you are unhappy with how we have used your data.

ICO Contact Details

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Website: www.ico.org.uk